Addressing Your Concerns
Why Do I need to register to use an anonymous service?
Our AnswerWe need you to register for even anonymous services on our platform so that we can target your device for push notifications, without this, we cannot alert you when there are new messages.
Another reason is to be able to send you helpful mails in case you subscribe to our newsletter. Our services are also not limited to only the anonymous ones, this means the other services, especially the medicine ordering one will need your information in case you decide to use them.
This will greatly shorten the time you spend when ordering for a drug, since most of your information can be already filled in for you.
Is any of my information visible during an anonymous chat on iChare?
Our AnswerNo please. None of your information is available during an anonymous chat, our platform is NOT interested in personal information, we want people to trust us and use the platform to help in hard times, it will therefore be counter intuitive if we expose any of your information during an anonymous chat.
Not even the developers can trace a chat back to a particular account, we also encourage that you clear your chats after you are done talking immediately for increased privacy.
Does deleting my chats from my phone, delete it from the agent's phone too?
Our AnswerYes please, immediately you clear the chats from your end, within the same second, the agent you are talking with also has their chats automatically cleared, so there's no way to trace back to those chats after.
What at all is Pharst Care?
Our AnswerThis is a virtual pharmacy that you can carry with you anywhere. It means we can get your medications to you anywhere and anytime, you don't need to know about where hundreds of pharmacies are because we got you covered.
Pharst Care also features a venting/counselling platform, where you vent or get counselling without revealing your identity to the counselor or professional.
There is also a social platform, it's a community of people discussing trending and jaw dropping topics without anyone revealing their identity.
That's Pharst Care in a nutshell, relax, pharmacy dey your pocket.
Can I use Pharst Care for my hospital or as a health care provider?
Our AnswerYes Please. We have Pharst Care for businesses, which means we can also deliver drugs to your customers if you have a health care system whether an online health care system or a physical one.
You can integrate Pharst Care into your systems and directly submit prescriptions from your end, and your patients are covered.
What if I do not have a system for my health care provision?
Our AnswerDo not worry. We have competent developers that can pull-off a system for you, customized to your needs. Just contact us and you are done.
How does Pharst Care help my courier service?
Our AnswerGood question, Pharst Care Business is made for hospitals, phamacies and courier services. You can add up your courier service and have the benefit of getting direct package delivery requests from us.
We also have you covered if you need a site for your clients to be making package delivery requests to you, you simply generate a link from the dashboard we will provide you after registering your courier service and send this link to your clients, they can now make package delivery requests to you directly without even signing in, just by tapping on that link.
We will help your clients track their packages, help you easily locate them and even make sure you stay in communication until you deliver to them.
How does Pharst Care benefit me if I'm an individual rider or I don't even have a bike but I wish to deliver packages?
Our AnswerThis is where Pharst Movers comes in, you can register as an individual mover on the platform, we will notify you about packages near you that need to be delivered, you deliver either on foot or with your own motor bike or even bicycle and we pay you, how good is that?
How does your nursing platform benefit me?
Our AnswerGreat question, our nursing is for every nurse who would want to have some form of freedom when it comes to the way they work, that is, if you want to work where there is a hospital or not, then our nursing platform is just right for you. People in need of first aid, home care and other nursing services can request for you to come over and take care of them
How do I handle cases that are beyond me as a nurse?
Our AnswerWell, before you receive any request, the client makes you aware of the condition in which they are, this we hope is to inform and prepare you (if you would accept the request at all).
How Do I get paid as a nurse who offers my service to a client?
Our AnswerThe platform is responsible for paying you, this means after you and your client have confirmed that you have delivered the service, we immediately pay you using your preferred mode of payment.
How do you guarantee my security as nurse who is going over to a stranger's home?
Our AnswerWe thought of security before rolling this out, we have taken some steps, which we hope if you collaborate with us, will make you as safe as possible. The first is, you can share your location with family and friends to keep track of where you are. Another is, we have added a danger alarm which you can use to call us and your families/friends when in danger. Those are some of the steps we have taken for now. We hope that makes you more comfortable now.